Returns & Exchanges
At BOA US, we want you to be completely satisfied with your fashion purchase. If you are not happy with your order, we offer a 30-day return policy for items in their original, unworn condition with all tags attached.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email.
Package Your Items
Place the items securely in their original packaging, ensuring all original garment tags are intact, and attach the shipping label to the outside.
Ship and Refund
Drop off your package at any authorized carrier location; your refund will be processed to the original payment method within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing